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Empathy Platform vs Site Search 360

What both publish

FactEmpathy PlatformSite Search 360
HeadquartersGijón, Asturias, SpainDresden, Germany
IntegrationsThe maker lists Adobe Commerce, VTEX, and custom or other commerce platforms; its VTEX integration includes a feed connector and storefront Pixel app.Official integrations include WordPress, Shopify, Duda, Magento, Lightspeed, OXID, Shopware, modified eCommerce, Make and Zapier.
ProductEmpathy Platform is an AI-powered commerce search and discovery engine for retailers.Site Search 360 provides a customizable site search solution for websites, including online stores.

Empathy Platform plans

  • SaaSPriced on request
  • Self-managed Components (SmC)Priced on request

Site Search 360 plans

  • FreeFree
  • Columbo$9 a month
  • Holmes$49 a month
  • Holmes Pro$89 a month
  • Batman$119 a month
  • Batman Pro$374 a month

Pick Empathy Platform if…

Empathy Platform suits medium to large retailers seeking commerce search, catalog controls, and merchandising tools. Self-managed Components are aimed at large enterprises wanting more control and customization.

Pick Site Search 360 if…

Site Search 360 suits website owners and online stores that want configurable search and catalog search. Its integrations and indexing options may fit sites with specific platforms or document types to include.

Charts they share