Empathy Platform
6.0#19 in search analytics softwareAndroidiOSWebAPI
VisitEmpathy Platform vs Searchanise
Searchanise
7.5#2 in search analytics softwareFrom $19 a monthFree planWebAPI
VisitWhat both publish
| Fact | Empathy Platform | Searchanise |
|---|---|---|
| Founded | 2012 | 2013 |
| Integrations | The maker lists Adobe Commerce, VTEX, and custom or other commerce platforms; its VTEX integration includes a feed connector and storefront Pixel app. | Documentation covers integrations involving mobile app builders, multicurrency, reviews, translations, wishlists and Shopify Selling Plans. |
| Merchandising | The platform provides no-code controls for product ranking and results-grid presentation, along with analytics and search relevance metrics. | Merchandising tools promote selected products, collections or campaigns through banners and search-result controls. |
| Product | Empathy Platform is an AI-powered commerce search and discovery engine for retailers. | Searchanise provides ecommerce site search and product filters, with merchandising tools for online stores. |
| Search features | It combines keyword and semantic search to understand shopper intent and help reduce zero-result and low-result searches. | The service includes autocomplete, autocorrect, suggestions, instant results, typo tolerance, synonyms and voice search. |
| Support | The maker directs customers to Empathy First Line Support at [email protected] and says its engineering teams assist self-managed customers with integration, infrastructure, disaster recovery, and updates. | The company advertises 24/7 live chat and email support, with no-code setup described as taking three clicks. |
Empathy Platform plans
- SaaSPriced on request
- Self-managed Components (SmC)Priced on request
Searchanise plans
- FreeFree
- Basic$19 a month
- Essential$39 a month
- Advanced$89 a month
- Growth$139 a month
- Pro$174 a month
Pick Empathy Platform if…
Empathy Platform suits medium to large retailers seeking commerce search, catalog controls, and merchandising tools. Self-managed Components are aimed at large enterprises wanting more control and customization.
Pick Searchanise if…
Searchanise suits online merchants who want configurable product search, filters and merchandising features. Its free plan is for development and standard Shopify stores with up to 25 products.