Empathy Platform
6.0#19 in search analytics softwareAndroidiOSWebAPI
VisitEmpathy Platform vs Prefixbox Search Analytics
Prefixbox Search Analytics
7.4#3 in search analytics softwareFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Empathy Platform | Prefixbox Search Analytics |
|---|---|---|
| Founded | 2012 | 2014 |
| Headquarters | Gijón, Asturias, Spain | Budapest, Hungary |
| Integrations | The maker lists Adobe Commerce, VTEX, and custom or other commerce platforms; its VTEX integration includes a feed connector and storefront Pixel app. | Prefixbox integrates with Shopify, Salesforce, Magento, WooCommerce, and custom-built stores through APIs. |
| Support | The maker directs customers to Empathy First Line Support at [email protected] and says its engineering teams assist self-managed customers with integration, infrastructure, disaster recovery, and updates. | Support includes email support, a Technical Integration Team, and support packages with customer-success and A/B-testing services. |
Empathy Platform plans
- SaaSPriced on request
- Self-managed Components (SmC)Priced on request
Prefixbox Search Analytics plans
- Free AnalyticsFree
- Grow+ AI Search€1,250 a month
- Enterprise AI Search€1,250 a month
- Grow+ AI Navigation€550 a month
- Enterprise AI Navigation€550 a month
- Grow+ AI Recommend€550 a month
Pick Empathy Platform if…
Empathy Platform suits medium to large retailers seeking commerce search, catalog controls, and merchandising tools. Self-managed Components are aimed at large enterprises wanting more control and customization.
Pick Prefixbox Search Analytics if…
Prefixbox Search Analytics suits e-commerce retailers seeking measures of search relevance and shopper behavior. Its free offering is designed for stores with more than 150,000 searches per month.