
ElevaTechPro
6.9#5 in elevator service softwareAndroidiOSWebAPI
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| Fact | ElevaTechPro | Zentid |
|---|---|---|
| API | Custom API integrations are offered only on the Enterprise plan. | Every plan includes an open API and webhooks for connecting other tools. |
| Customer portal | Building managers use email login links scoped to assigned buildings to download certificates, view violations, pay invoices and submit requests. | The browser customer portal supports service booking, live status, report approval and service-history access. |
| Data ownership | Customers retain ownership of their entered unit, inspection, customer and work-order data. | The privacy policy says customers own their service data and can access, export or request deletion subject to permissions and agreements. |
| Data retention | Compliance reports, violation records and maintenance logs are retained for at least 10 years after account closure. | After account termination, service data is deleted from active databases within six months and backups within a further three months. |
| Integrations | Professional and Enterprise include QuickBooks Online synchronization and Stripe payments; QuickBooks Desktop is supported through IIF export. | The home page shows integrations or connectors for Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks and Zendesk. |
| Limits | Starter is capped at 20 users and 500 units, Professional at 100 users and 2,500 units, and Enterprise lists unlimited users and units. | Listed plans cap WhatsApp conversations monthly at 100, 300, 1,000, and 2,500 respectively; prices exclude VAT. |
| Product | ElevaTechPro is an elevator maintenance management platform built for elevator contractors. | Zentid Field OS combines field service, workforce management, CRM, and reporting in one platform for service businesses. |
| Security | Enterprise includes SSO / SAML authentication and custom data retention policies. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
ElevaTechPro is aimed at elevator contractors managing inspections, maintenance, dispatch, and compliance. Its offline-capable technician PWA may suit teams whose field work sometimes takes place without connectivity.
Zentid suits service businesses coordinating jobs, technicians, customer records, and reporting in one platform. Its offline mobile workflow may suit technicians who sometimes work without connectivity.