eClinicalWorks Revenue Cycle Management
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| Fact | eClinicalWorks Revenue Cycle Management | Latrexa |
|---|---|---|
| Company | eClinicalWorks says it was founded in 1999 and is privately held; its about page does not state a headquarters location. | The site footer identifies the company as Latrexa Technologies Pvt Ltd. |
| Founded | 1999 | 2024 |
| Integrations | Financial integrations include Waystar and Trizetto clearinghouses, Optum RPA, TSI and IC System collections, and healow Payment Services. | Latrexa describes website booking embeds, two-way hospital information system syncing, and a REST API for custom integrations. |
| Security | The maker says cloud data is encrypted at rest and in transit, databases are replicated to failover sites, and it has HITRUST, ISO 27001, PCI DSS, DEA EPCS, CSA STAR, and TXRAMP certifications and completed a third-party HIPAA compliance audit. | The help center says data is encrypted in transit with SSL/TLS and at rest with AES-256, organizations have isolated data, and the service follows HIPAA compliance guidelines. |
| Support | The listed RCM as a Service plan includes 24x7 support, maintenance, private cloud hosting, disaster recovery, and billing implementation services. | The help center lists support availability Monday through Saturday, 9 AM to 6 PM IST. |
This service suits ambulatory practices, urgent care facilities, health centers, hospitals, and billing organizations. It also fits groups coordinating financial work across multiple practices.
Latrexa is aimed at solo doctors, multi-doctor clinics, and small hospital outpatient departments. Its booking, records, reminders, telehealth, queue display, and administrative features address doctors, front-desk staff, patients, and clinic owners or administrators.