Echo Knowledge Base
7.1#68 in knowledge base softwareFrom $89 a yearFree planWeb
VisitEcho Knowledge Base vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Echo Knowledge Base | ProProfs Knowledge Base |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The plugin lists compatibility with Elementor, Beaver Builder, Divi, Visual Composer, WPML, and Polylang. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| Support | The maker says support is available seven days a week and aims to respond within a day. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
Echo Knowledge Base plans
- Knowledge BaseFree
- Basic Add-ons$46 a year
- Professional$89 a year
- Access Control$170 a year
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Echo Knowledge Base if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.