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EasyPost vs parcelLab Returns

EasyPost

6.7#4 in shipment tracking softwareFrom $20 a month
Free planWebAPI
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What both publish

FactEasyPostparcelLab Returns
Company historyEasyPost says it began in 2012 as a RESTful API for shipping.parcelLab's company history says the idea was born in August 2014 and the first customers tested its solution in July 2015.
Founded20122015
SecurityEasyPost API communications must use TLS v1.2, and API keys can be managed or disabled through the dashboard.parcelLab's data processing agreement says its infrastructure is continuously certified under SOC 2 and HIPAA standards, with proof available upon request.
SupportEasyPost provides a Help Center with categories for API troubleshooting, billing, dashboard help, carriers, and product support.parcelLab offers technical help through its knowledge base and provides sales support and platform tours through its contact page.

EasyPost plans

  • EasyPost Wallet Carriers (Free Access Plan)Free
  • Bring Your Own Carrier Accounts (BYOCA)$20 a month
  • Enterprise PlanPriced on request

parcelLab Returns plans

  • parcelLab ReturnsPriced on request

Pick EasyPost if…

EasyPost may suit businesses that need shipping tools connected to multiple carriers, commerce platforms, or custom systems. Its BYOCA option is designed for high-volume shippers with established carrier relationships and custom rate cards.

Pick parcelLab Returns if…

parcelLab Returns suits retail teams in operations, logistics, customer experience, customer service, ecommerce, and marketing. It is intended for businesses coordinating customer-facing returns with internal warehouse processes.

Charts they share