Dubber
7.7#1 in call recording softwareFrom $14.95 a monthAndroidiOSWebAPI
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| Fact | Dubber | Numonix IXCloud |
|---|---|---|
| Compliance | Dubber lists PCI, HIPAA and GDPR among the compliance frameworks supported by its Teams solution. | Numonix says its ISMS is ISO/IEC 27001-certified and it maintains a SOC 2 Type II attestation; it says IXCloud supports HIPAA and GDPR compliance rather than claiming HIPAA certification. |
| Founded | 2011 | 2013 |
| Headquarters | Melbourne, Australia | Boca Raton, Florida, United States |
| Integrations | Listed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos. | Officially listed integrations include Microsoft Teams, Cisco Webex, Zoom, Avaya and SIPREC, with other platforms supported. |
| Search | Users can search organizational conversation archives by names, topics, dates and keywords. | Built-in speech analytics and keyword search make recorded conversations searchable. |
| Security | Dubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options. | IXCloud lists role-based access controls, two-factor authentication, 256-bit AES encryption, and digital signatures for recording integrity. |
| Storage | Dubber advertises unlimited call retention and storage for its recording service. | Each tenant includes 1 TB of geo-redundant storage, with an option to use the customer's Azure Blob storage. |
| Support | The Microsoft Teams offering advertises global 24×7 support and onboarding help. | SaaS support is included in the fees under the ordering document, and customers can submit and track support tickets through Numonix’s support portal. |
Dubber is aimed at communication service providers, governments, and enterprises that need to capture, review, or analyze communications. The web portal remains the access route for recordings after the mobile apps stopped functioning.
IXCloud is intended for enterprise customers seeking cloud-hosted call recording and data security. It may suit organizations using listed communication platforms that need configurable recording rules or an optional analytics package.