Dubber
7.7#1 in call recording softwareFrom $14.95 a monthAndroidiOSWebAPI
Visit| Fact | Dubber | Eckoh Secure Call Recording |
|---|---|---|
| Headquarters | Melbourne, Australia | LinkedIn lists Hemel Hempstead, Hertfordshire as headquarters and also shows an Omaha, Nebraska location. |
| Integrations | Listed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos. | The product page names Genesys, Cisco, Avaya, Twilio, and Amazon Connect as telephony connections. |
| Rating on G2 | 4.9 out of 5 from 17 reviews | 0 out of 5 from 0 reviews |
| Search | Users can search organizational conversation archives by names, topics, dates and keywords. | Supervisors can filter recordings to locate the calls they need. |
| Security | Dubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options. | Eckoh says every solution runs on infrastructure that meets PCI DSS Level 1 and SOC 2 standards. |
Dubber is aimed at communication service providers, governments, and enterprises that need to capture, review, or analyze communications. The web portal remains the access route for recordings after the mobile apps stopped functioning.
Eckoh positions Secure Call Recording for global contact centers, enterprises, and service providers that need to capture and analyze calls while redacting sensitive information. Its stated cost caveat makes smaller contact centers worth considering carefully.