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Dubber vs Eckoh Secure Call Recording

Dubber

7.7#1 in call recording softwareFrom $14.95 a month
AndroidiOSWebAPI
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What both publish

FactDubberEckoh Secure Call Recording
HeadquartersMelbourne, AustraliaLinkedIn lists Hemel Hempstead, Hertfordshire as headquarters and also shows an Omaha, Nebraska location.
IntegrationsListed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos.The product page names Genesys, Cisco, Avaya, Twilio, and Amazon Connect as telephony connections.
Rating on G24.9 out of 5 from 17 reviews0 out of 5 from 0 reviews
SearchUsers can search organizational conversation archives by names, topics, dates and keywords.Supervisors can filter recordings to locate the calls they need.
SecurityDubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options.Eckoh says every solution runs on infrastructure that meets PCI DSS Level 1 and SOC 2 standards.

Dubber plans

  • Dubber You$14.95 a month
  • Dubber Teams$19.95 a month
  • Dubber Premier$49.95 a month
  • Microsoft Teams subscriptionPriced on request

Eckoh Secure Call Recording plans

  • Custom quotePriced on request
  • Secure Call RecordingPriced on request

Pick Dubber if…

Dubber is aimed at communication service providers, governments, and enterprises that need to capture, review, or analyze communications. The web portal remains the access route for recordings after the mobile apps stopped functioning.

Pick Eckoh Secure Call Recording if…

Eckoh positions Secure Call Recording for global contact centers, enterprises, and service providers that need to capture and analyze calls while redacting sensitive information. Its stated cost caveat makes smaller contact centers worth considering carefully.

Charts they share