
DriveCentric
5.8#24 in automotive crm softwareAndroidiOSWeb
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| Fact | DriveCentric | Get My Auto CRM |
|---|---|---|
| Communications | The platform brings texting, email, calls, and video into one customer communication workflow. | The CRM provides built-in phone, call recording, individual and bulk texting, email campaigns and automatic conversation logging. |
| Headquarters | The company lists its headquarters address as 12900 Maurer Industrial Dr, St. Louis, Missouri 63127. | Irvine, California, United States |
| Integrations | DriveCentric lists DMS integrations including CDK Global, Dealertrack, Reynolds and Reynolds, and Tekion. | Listed connections include QuickBooks, Carfax, AutoCheck, NMVTIS, Dealertrack, RouteOne, CUDL, and multiple vehicle valuation services and listing sites. |
| Support | Subscriptions include live chat and phone support, a dedicated Customer Success Manager, and on-demand DriveUniversity training. | Support is available Monday through Friday from 8am to 6pm Pacific by phone, email or contact form, with replies promised within 24 hours. |
DriveCentric suits dealerships looking to coordinate lead follow-up and customer communications across channels. Its mobile tools may suit teams managing tasks and sales pipelines on the go.
This CRM is aimed at established independent dealerships, particularly those selling 40 or more cars monthly. Its lead routing, sales pipeline, communication tools, and mobile app suit teams tracking shoppers through a sale.