Doxee Platform
6.6#2 in customer communications management softwareAndroidiOSWebAPI
VisitDoxee Platform vs WorkDynamics ccmEnterprise
WorkDynamics ccmEnterprise
5.6#10 in customer communications management softwareWebSelf-hosted
VisitWhat both publish
| Fact | Doxee Platform | WorkDynamics ccmEnterprise |
|---|---|---|
| Deployment | Deployment options include SaaS, private cloud, on-premises and hybrid; the maker also describes optional fully managed services. | ccmEnterprise can be deployed on-premise or in the cloud and is described as compatible with Azure, AWS, and OCI. |
| Headquarters | Doxee lists its headquarters as Modena, Italy. | Ottawa, Ontario, Canada |
| Integrations | The platform integrates with Salesforce, SAP and Microsoft Dynamics 365 through vendor-certified marketplace apps, pre-built connectors and APIs. | The product lists SharePoint, eDOCS, Content Server, GCdocs, and REST APIs through ccmConveyor among its integration options. |
| Purpose | Doxee Platform unifies customer communication management, customer experience management, interactive experience management and digital trust services. | ccmEnterprise is a configurable, web-based enterprise solution for correspondence and case management, workflow automation, and compliance. |
| Security | Doxee states that its information security management system is certified to ISO/IEC 27001 and that Doxee S.p.A. also holds ISO/IEC 27017 and 27018 certifications. | The page describes role-based permissions, Active Directory and SSO authentication, encryption in transit and at rest, and audit logs. |
| Support | Doxee offers an optional managed services layer that can handle monitoring, patching and 24/7 management. | WorkDynamics advertises unlimited same-day online and phone support for trained administrators. |
Doxee Platform plans
- Doxee PlatformPriced on request
WorkDynamics ccmEnterprise plans
- ccmEnterprisePriced on request
Pick Doxee Platform if…
It suits enterprises in banking, insurance, utilities, telecommunications and public administration that need communication, customer experience and digital trust capabilities. Organizations can choose among SaaS, private cloud, on-premise and hybrid deployment.
Pick WorkDynamics ccmEnterprise if…
It is aimed at government and other large, complex, or regulated organizations managing high correspondence volumes across multiple departments. It may suit teams that need configurable workflows, records controls, and enterprise deployment options.