
Doxee Platform
6.6#2 in customer communications management softwareAndroidiOSWebAPI
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| Fact | Doxee Platform | Uluro CCM |
|---|---|---|
| Compliance | Doxee describes the platform as EU-hosted and EU-sovereign, with GDPR, eIDAS, PDF/UA, WCAG and ISO embedded. | Smart Delivery says its secure document delivery helps organizations align with HIPAA, PCI, GDPR, SOC2, and other requirements. |
| Founded | Paolo Cavicchioli and Sergio Muratori Casali founded Ebilling S.p.A. in 2001 in Modena, Italy; it became Doxee S.p.A. in 2012. | 2006 |
| Headquarters | Doxee lists its headquarters as Modena, Italy. | Brentwood, Tennessee, United States |
| Integrations | The platform integrates with Salesforce, SAP and Microsoft Dynamics 365 through vendor-certified marketplace apps, pre-built connectors and APIs. | uBridge automates importing data from external systems such as ERP, ECM, and CRM platforms. |
| Intended customers | Doxee says the platform is built for banking, insurance, utilities, telecommunications and public administration. | Uluro identifies mailers, data processing centers, print service providers, and letter shops as intended users of its CCM platform. |
| Security | Doxee states that its information security management system is certified to ISO/IEC 27001 and that Doxee S.p.A. also holds ISO/IEC 27017 and 27018 certifications. | The FAQ says user identification, passwords, and role-based module access are used, and payment card numbers are not stored on the system when partner tokenization is used. |
| Support | Doxee offers an optional managed services layer that can handle monitoring, patching and 24/7 management. | Uluro lists website issue logging, online chat, phone, and email as technical support channels. |
It suits enterprises in banking, insurance, utilities, telecommunications and public administration that need communication, customer experience and digital trust capabilities. Organizations can choose among SaaS, private cloud, on-premise and hybrid deployment.
Uluro CCM is intended for mailers, data processing centers, print service providers, and letter shops managing customer communications. It may also suit enterprises that need document workflows and multiple delivery channels.