Doxee Platform
6.6#2 in customer communications management softwareAndroidiOSWebAPI
VisitDoxee Platform vs Precisely EngageOne
Precisely EngageOne
6.2#4 in customer communications management softwareFrom $500 a monthWebAPI
VisitWhat both publish
| Fact | Doxee Platform | Precisely EngageOne |
|---|---|---|
| Analytics | Insights provides analytics for customer engagement, process performance and channel effectiveness through dashboards and advanced analytics. | Communicate provides a single place to measure communication performance, with metrics such as email opens, video views, chatbot issues resolved, and SMS delivery. |
| Headquarters | Doxee lists its headquarters as Modena, Italy. | Burlington, Massachusetts, United States |
| Security | Doxee states that its information security management system is certified to ISO/IEC 27001 and that Doxee S.p.A. also holds ISO/IEC 27017 and 27018 certifications. | Precisely says its EngageOne SaaS solutions are ISO/IEC 27001:2022 certified and undergo annual SOC 2 Type II audits covering all five AICPA Trust Services Criteria. |
| Support | Doxee offers an optional managed services layer that can handle monitoring, patching and 24/7 management. | Precisely says its EngageOne software team can assist Communicate users with technical capabilities or advanced design skills. |
Doxee Platform plans
- Doxee PlatformPriced on request
Precisely EngageOne plans
- TrialFree
- Basic$500 a month
- Professional$833 a month
- EnterprisePriced on request
Pick Doxee Platform if…
It suits enterprises in banking, insurance, utilities, telecommunications and public administration that need communication, customer experience and digital trust capabilities. Organizations can choose among SaaS, private cloud, on-premise and hybrid deployment.
Pick Precisely EngageOne if…
It may suit organizations that need personalized customer communications across digital channels and performance measures in one place. RapidCX is positioned for regulated industries including insurance, financial services, banking, healthcare, and telecommunications.