Doxee Platform
6.6#2 in customer communications management softwareAndroidiOSWebAPI
VisitDoxee Platform vs OL Connect
OL Connect
5.9#6 in customer communications management softwareAPISelf-hostedWindows
VisitWhat both publish
| Fact | Doxee Platform | OL Connect |
|---|---|---|
| Engagement | The Engagement module supports interactive documents, videos, forms, microsites and customer journey management. | Digital output can trigger follow-up processes based on recipient behavior. |
| Founded | Paolo Cavicchioli and Sergio Muratori Casali founded Ebilling S.p.A. in 2001 in Modena, Italy; it became Doxee S.p.A. in 2012. | 1995 |
| Headquarters | Doxee lists its headquarters as Modena, Italy. | Montréal, Quebec, Canada |
| Integrations | The platform integrates with Salesforce, SAP and Microsoft Dynamics 365 through vendor-certified marketplace apps, pre-built connectors and APIs. | The overview brochure says OL Connect integrates with ECM and DMS, digital signature, print production, ERP, mainframe, line-of-business, and legacy systems. |
| Purpose | Doxee Platform unifies customer communication management, customer experience management, interactive experience management and digital trust services. | OL Connect is document composition and automation software for creating and delivering personalized transactional and promotional communications across print, email, web, and mobile. |
| Security | Doxee states that its information security management system is certified to ISO/IEC 27001 and that Doxee S.p.A. also holds ISO/IEC 27017 and 27018 certifications. | Objectif Lune says it holds ISO/IEC 27001:2013 certification for its information security management system and describes the certification scope on its security page. |
| Support | Doxee offers an optional managed services layer that can handle monitoring, patching and 24/7 management. | Ricoh says its customer experience management specialists can help customize and integrate a solution, train staff, and provide support. |
Doxee Platform plans
- Doxee PlatformPriced on request
OL Connect plans
No prices published.
Pick Doxee Platform if…
It suits enterprises in banking, insurance, utilities, telecommunications and public administration that need communication, customer experience and digital trust capabilities. Organizations can choose among SaaS, private cloud, on-premise and hybrid deployment.
Pick OL Connect if…
Desktop is described for commercial print and marketing services. Enterprise targets high-volume print production and personalized multichannel output.