
Doxee Platform
6.6#2 in customer communications management softwareAndroidiOSWebAPI
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| Fact | Doxee Platform | Elixir Cloud |
|---|---|---|
| Founded | Paolo Cavicchioli and Sergio Muratori Casali founded Ebilling S.p.A. in 2001 in Modena, Italy; it became Doxee S.p.A. in 2012. | 1985 |
| Headquarters | Doxee lists its headquarters as Modena, Italy. | Elixir lists its U.S. headquarters at 1314 E Ojai Ave, Ojai, California 93023. |
| Integrations | The platform integrates with Salesforce, SAP and Microsoft Dynamics 365 through vendor-certified marketplace apps, pre-built connectors and APIs. | Listed pre-built connectors include Salesforce, DocuSign, Microsoft Dynamics 365, SAP S/4HANA, Hyland Alfresco, WhatsApp, and JSON. |
| Product | Doxee Platform unifies customer communication management, customer experience management, interactive experience management and digital trust services. | Elixir Cloud is a cloud-native SaaS customer communications management platform. |
| Support | Doxee offers an optional managed services layer that can handle monitoring, patching and 24/7 management. | Support tiers range from Standard to Platinum, with features such as phone support, enhanced response times, round-the-clock coverage on higher tiers, and dedicated account management on Platinum. |
It suits enterprises in banking, insurance, utilities, telecommunications and public administration that need communication, customer experience and digital trust capabilities. Organizations can choose among SaaS, private cloud, on-premise and hybrid deployment.
Elixir Cloud suits organizations coordinating customer communications across channels, including those in healthcare, insurance, financial services, and government. It may fit teams needing approval workflows, personalization, and document composition.