Doofinder
6.5#12 in search analytics softwareFrom $44 a monthWebAPI
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| Fact | Doofinder | Prefixbox Search Analytics |
|---|---|---|
| Headquarters | Doofinder S.L. lists its office at C. de Cronos, 63, San Blas-Canillejas, 28037 Madrid. | Budapest, Hungary |
| Purpose | Doofinder describes itself as an AI Search & Discovery platform for eCommerce, combining site search, conversational assistant, recommendations, and category merchandising. | Prefixbox Search Analytics measures how shoppers interact with search results to improve result relevancy and increase conversion rate. |
| Security and privacy | The maker says it complies with GDPR and Spain’s LOPDGDD, acts as a data processor for clients, applies SSL encryption, and provides a Data Processing Agreement. | Prefixbox says first-party cookies are used and retailer and customer data is handled according to GDPR privacy laws. |
| Support | Doofinder states that customer support responds in less than four hours during business hours and that an SLA is guaranteed on paid plans. | Support includes email support, a Technical Integration Team, and support packages with customer-success and A/B-testing services. |
You want what its maker publishes above — check its page for the details.
Prefixbox Search Analytics suits e-commerce retailers seeking measures of search relevance and shopper behavior. Its free offering is designed for stores with more than 150,000 searches per month.