Documize
6.9#83 in knowledge base softwareFrom $900 a yearWebAPILinuxmacOS
VisitDocumize vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Documize | ProProfs Knowledge Base |
|---|---|---|
| Compliance | Documize states it does not currently hold a SOC 2 Type II attestation or ISO 27001 certificate. | The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws. |
| Content analytics | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | Plans include authentication integrations for LDAP, AD, Keycloak, and CAS. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | The pricing page lists email, Zoom, and phone product support; its FAQ says support is provided by email and web meetings, with phone available when required. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Documize plans
- Essential$900 a year
- Enterprise$1,800 a year
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Documize if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.