DockSync
6.8#2 in dock scheduling softwareFrom £756 a yearAndroidiOSWeb
VisitDockSync vs ProDocks
What both publish
| Fact | DockSync | ProDocks |
|---|---|---|
| Driver check-in | Drivers check in by scanning a QR code with a smartphone; the site says no driver app is required. | Drivers scan a QR code at the gate, and ProDocks timestamps arrival and notifies the dock team. |
| Integrations | The maker lists API access on Starter and Growth, and API plus webhook access and SSO/SAML integration on Enterprise. | The features page describes a REST API for WMS, TMS, and ERP integration and webhooks for real-time status updates. |
| Reporting | DockSync reports on supplier activity, on-time performance, completion rates, delays, missed bookings and bay occupancy, with CSV export. | Analytics cover dwell time, throughput, on-time performance, and carrier compliance, with CSV export. |
| Scheduling | The booking calendar provides month, week and day views, and teams can configure operating hours, restricted hours and blackout dates. | The calendar supports rules by dock door, day, and load type, plus auto-confirmation and conflict detection. |
| Security | The maker says its Bubble infrastructure provides AES-256 encryption at rest, TLS 1.2 or higher in transit, SOC 2 Type II compliance and AWS hosting in EU/UK regions. | The features page lists role-based access controls, audit logs, encryption at rest and in transit, and SSO support. |
| Support | Starter includes email support, Growth includes priority email and chat support, and Enterprise includes a dedicated customer success manager. | The privacy policy provides [email protected] for privacy requests and lists Productiv, Inc. in Midlothian, Virginia. |
DockSync plans
- Starter£79 a month
- Growth£179 a month
- Starter£756 a year
- Growth£1,716 a year
- EnterprisePriced on request
ProDocks plans
- FreeFree
- Multi-Warehouse$25 a month
- EnterprisePriced on request
Pick DockSync if…
DockSync suits dock teams coordinating deliveries and collections, including teams that allow suppliers to book their own appointments. Its current one-warehouse account limit is relevant for organizations managing multiple sites.
Pick ProDocks if…
ProDocks is aimed at lean warehouse and receiving teams, including operations handling roughly 5–15 trucks per day. It may fit teams that need carrier self-service booking and visibility into dock activity.