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DockSync vs LoadMetrics Dock Scheduling

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DockSync

6.8#2 in dock scheduling softwareFrom £756 a year
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What both publish

FactDockSyncLoadMetrics Dock Scheduling
IntegrationsThe maker lists API access on Starter and Growth, and API plus webhook access and SSO/SAML integration on Enterprise.LoadMetrics supports standalone use, CSV-style imports and exports, API access, and webhook event updates for ERP, TMS, and WMS workflows.
Intended usersDockSync says it is intended for single-site and multi-site dock teams managing deliveries and collections, and says it does not replace a WMS.The site says LoadMetrics is built for distribution, warehouse, and logistics teams, and lists distributors, manufacturers, 3PLs, utilities, cold storage, food and beverage, building materials, and industrial supply as audiences.
PurposeDockSync is a browser-based dock scheduling platform for managing bookings, bays, supplier performance and driver check-ins.LoadMetrics connects dock scheduling, gate activity, yard workflows, freight records, claims, carrier workflows, and analytics in one operating platform.
SchedulingThe booking calendar provides month, week and day views, and teams can configure operating hours, restricted hours and blackout dates.Facilities can publish dock availability and rules so carriers and suppliers can request appointments within configured constraints.
SupportStarter includes email support, Growth includes priority email and chat support, and Enterprise includes a dedicated customer success manager.The privacy policy directs questions, requests, and notices to the contact or support request methods available on the LoadMetrics website.

DockSync plans

  • Starter£79 a month
  • Growth£179 a month
  • Starter£756 a year
  • Growth£1,716 a year
  • EnterprisePriced on request

LoadMetrics Dock Scheduling plans

  • LoadMetrics FreeFree
  • Dock Scheduling$49 a month
  • Complete LoadMetrics Platform — Standard$149 a month
  • Dock Scheduling$500 a year
  • Complete LoadMetrics Platform — Standard$1,500 a year

Pick DockSync if…

DockSync suits dock teams coordinating deliveries and collections, including teams that allow suppliers to book their own appointments. Its current one-warehouse account limit is relevant for organizations managing multiple sites.

Pick LoadMetrics Dock Scheduling if…

It suits distribution, warehouse, and logistics teams that coordinate dock appointments, yard activity, and freight records. The listed audiences include distributors, manufacturers, 3PLs, utilities, cold storage, and industrial supply businesses.

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