
Deneo
5.9#28 in dental appointment scheduling softwareWeb
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| Fact | Deneo | Open Dental |
|---|---|---|
| Encryption | Deneo’s privacy policy states that data is encrypted using AES-256 at rest and in transit. | The security documentation lists TLS 1.2 for browser-based eServices and AES encryption for eConnector communication. |
| Headquarters | Navin's Springfield, Medavakkam, Chennai, India | Salem, Oregon, United States |
| Integrations | The privacy policy says data may be shared with third-party services only when a customer explicitly enables an integration; it does not name specific integrations. | Listed native integrations include DoseSpot e-prescribing, Global Payments, PayConnect, PaySimple, BetterDiagnostics, Pearl, DentalXChange, and EDS. |
| Security controls | The privacy policy lists isolated clinic databases, role-based permissions, multi-factor authentication, third-party security assessments, and daily encrypted backups. | The software supports individual user credentials, permission groups, global security settings, and an audit trail of user actions. |
| Support | The privacy policy lists privacy support by email and phone and says Deneo aims to resolve privacy concerns within 48 hours. | Monthly support includes software updates and phone, chat, and email technical support, with up to two specific issues per call. |
You want what its maker publishes above — check its page for the details.
Open Dental suits dental practices looking for practice-management tools with online scheduling, intake, reminders, and patient self-booking. Its free trial can help evaluate a limited setup, but it excludes API and eServices.