
Deepwatch MDR
5.3#19 in managed detection and response servicesWeb
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| Fact | Deepwatch MDR | eSentire MDR |
|---|---|---|
| Founded | 2015 | 2001 |
| Headquarters | Palo Alto, California, USA | Waterloo, Ontario, Canada |
| Intended customers | Deepwatch describes its service for organizations seeking to reduce alert burden and operational complexity with security operations across their existing environment. | eSentire says it protects organizations across 35+ industries and describes Professional as suited to teams without a SOC or the headcount to build one. |
| Service | Deepwatch provides AI-native managed detection and response with investigation, containment, and response governed by experienced security analysts. | eSentire MDR combines the Atlas platform with managed detection and response services, including 24/7 SOC coverage and human response. |
| Support | Deepwatch describes its analysts as an extension of the customer’s security team and offers expert-led detection and response around the clock. | Technical support is available during business hours with Professional and Enhanced, and 24/7 with Elite; security support for incidents and threat investigations is available 24/7. |
Deepwatch MDR is for organizations seeking round-the-clock detection and response across existing security tools, particularly those aiming to reduce alert burden and operational complexity. Its response controls may suit teams that need approval-based or automated actions.
eSentire describes Professional as suitable for teams without a SOC or the headcount to build one. The listed packages are for organizations with 10 to 250 users; larger or unusual deployments should contact sales.