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Decile vs SAP Customer Data Platform

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Decile

6.7#6 in customer intelligenceFrom $900 a month
WebAPI
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What both publish

FactDecileSAP Customer Data Platform
IntegrationsThe pricing page says each plan includes Shopify integration and audience activation to Meta, Google, and Klaviyo; the MCP documentation also mentions optional Klaviyo events and Recharge subscription data.SAP provides out-of-the-box and custom connectors for importing data from multiple sources and configuring destinations.
Notable newsOn August 11, 2026, Decile announced an ecommerce analytics and audience-activation MCP for Claude, ChatGPT and other clients.SAP announced on August 27, 2026 that SAP Customer Experience products including Sales Cloud, Service Cloud, and Commerce Cloud received TrustRadius Top Rated 2026 recognition.
Public APIPublic MCP documentation describes natural-language tools and account access, but the public marketing site does not describe a conventional REST SDK.Supported REST APIs ingest, query, delete, and audit customer data and can upload product catalogs.

Decile plans

  • Growth$900 a month
  • Scale$1,500 a month
  • EnterprisePriced on request
  • Enterprise & AgencyPriced on request

SAP Customer Data Platform plans

  • SAP Customer Data Platform$1.15 a month
  • SAP Master Data Governance via SAP Business Data Cloud core Priced on request
  • SAP BusinessObjects BI (user)Priced on request
  • SAP Crystal Reports 2025 FullPriced on request
  • SAP Customer Data Platform, advanced insights$599 a month
  • Cloud test and demo for SAP Master Data Governance, cloud edPriced on request

Pick Decile if…

Decile suits mid-market e-commerce brands, especially those using Shopify or Shopify Plus. It may fit teams that want to analyze customer behavior and activate audience segments across supported destinations.

Pick SAP Customer Data Platform if…

It suits enterprises seeking unified customer profiles and permission-based data activation across engagement systems. Teams using SAP ERP or other listed integration options may find its connections relevant.

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