CX Impact
7.5#1 in customer journey mapping softwareFree planFree planWebLinuxmacOSSelf-hosted
VisitCX Impact vs Diagramium
Diagramium
6.1#16 in customer journey mapping softwareFree planFree planWeb
VisitWhat both publish
| Fact | CX Impact | Diagramium |
|---|---|---|
| Integrations | Installation is documented for Codex, Claude Code, OpenCode, and DeepSeek Harness. | The privacy policy identifies Google sign-in as an optional independent service and says the app itself talks only to Diagramium's website and its database provider. |
| Support | The maker links to GitHub documentation, releases, and an issue reporting page. | The About page directs questions and feedback to a sign-in-required contact form or [email protected]. |
CX Impact plans
- CX ImpactFree
- Open-source projectFree
Diagramium plans
- Free accountFree
- GuestFree
Pick CX Impact if…
CX Impact is aimed at product managers, analysts, designers, and service teams who use AI agents to turn supplied material into process or customer maps. It may suit users who want editable outputs and exports rather than a visual editor.
Pick Diagramium if…
Diagramium suits developers, product managers, teachers, analysts, and support teams who need to build and present project schedules. It may also fit users who want local browser storage and account-free exports for static files.