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CrowdRiff vs Emplifi

Emplifi

8.0#4 in social media listening softwareFrom $1,249 a month
AndroidiOSWebAPI
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What both publish

FactCrowdRiffEmplifi
API accessYesThe public API is not enabled by default and must be requested through Emplifi Support or a customer-success manager.
AudienceCrowdRiff names DMOs, hotels and resorts, museums, tour operators, and attractions among the industries it serves.Emplifi says the platform is built for enterprise organizations seeking to consolidate their technology stack and align marketing, ecommerce, and customer service teams.
HeadquartersToronto, Ontario, CanadaColumbus, Ohio, United States
IntegrationsCrowdRiff Connect can pull social posts from partners, and its Google Locations feature adds location details including maps, business hours, and reviews.Emplifi advertises direct API access and integrations with existing technology stacks, while documentation lists commerce, loyalty, visual-marketing, SMS, ESP and other connectors.

CrowdRiff plans

  • Essential$1,875 a month
  • Trial$2,500, paid once
  • Standard$3,000 a month
  • Flex$8,000, paid once

Emplifi plans

  • Social Marketing Essential$1,249 a month
  • Social Marketing Advanced$2,499 a month
  • Essential$1,249 a month
  • Advanced$2,499 a month
  • Social Care IntelligentPriced on request
  • Social Commerce AdvancedPriced on request

Pick CrowdRiff if…

It is aimed at travel and destination marketing teams, including hotels, museums, tour operators, and attractions. It may suit organizations that want to source visitor content and publish marketing galleries across web and social channels.

Pick Emplifi if…

Emplifi suits enterprise organizations looking to bring social marketing, commerce, and customer service teams onto a connected platform. It may also suit teams that need API access, approval workflows, or social-channel customer care.

Charts they share