Conduent HSP Payer Suite
5.1#8 in insurance claims managementWebAPISelf-hosted
VisitConduent HSP Payer Suite vs Duck Creek Claims
Duck Creek Claims
5.7#2 in p&c insurance softwareWebAPI
VisitWhat both publish
| Fact | Conduent HSP Payer Suite | Duck Creek Claims |
|---|---|---|
| Delivery | HSP is delivered via SaaS, BPaaS or on-premise and provides a web-enabled experience without local installs. | Duck Creek OnDemand is described as a SaaS platform delivered with Microsoft Azure through a shared security responsibility model. |
| Integrations | Conduent says HSP has extensive APIs and a web service catalog for integration into enterprise environments. | The claims product sheet describes open REST APIs, prebuilt vendor integrations, and valuation services for straight-through processing. |
| Purpose | HSP is a core administrative processing system designed to simplify claims management across lines of business. | Duck Creek Claims is P&C insurance claims management software designed to accelerate resolution, improve accuracy, and strengthen operational control. |
| Scale | Conduent says HSP supports more than 25 million members and processes 75 million claims annually. | Duck Creek says the system has processed over 30 million claims through OnDemand and has scaled to more than 60,000 claims per day during a catastrophe event. |
| Support | Conduent says every HSP client receives dedicated implementation and account support. | The Duck Creek Support Portal offers case logging, service requests, product documentation, a user community, and Duck Creek University courses; individual logins are required for systems. |
Conduent HSP Payer Suite plans
- Conduent HSP Payer SuitePriced on request
Duck Creek Claims plans
- Duck Creek ClaimsPriced on request
Pick Conduent HSP Payer Suite if…
HSP is intended for health plans across Medicaid, Medicare Advantage, commercial, dental, vision, behavioral health, Health Exchange, and TPA lines. It may suit organizations seeking claims administration with enterprise integration options.
Pick Duck Creek Claims if…
Duck Creek Claims is aimed at P&C insurers, particularly claims and operations leaders managing work across the claims lifecycle. It may suit organizations seeking configurable automation, claim handling functions, and integrations with vendors or partner solutions.