
Comcast Business Managed Detection and Response
5.4#15 in managed detection and response servicesWeb
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| Fact | Comcast Business Managed Detection and Response | eSentire MDR |
|---|---|---|
| Founded | 1963 | 2001 |
| Headquarters | Philadelphia, PA | Waterloo, Ontario, Canada |
| Service | Comcast Business MDR is a managed cybersecurity service for detecting, analyzing, and responding to cyberthreats. | eSentire MDR combines the Atlas platform with managed detection and response services, including 24/7 SOC coverage and human response. |
| Support | The product page says existing customers can reach Comcast Business customer support 24/7. | Technical support is available during business hours with Professional and Enhanced, and 24/7 with Elite; security support for incidents and threat investigations is available 24/7. |
This service is intended for medium and large enterprises needing continuous monitoring, coordinated response, threat hunting, and incident response across cloud, identity, network, and user environments.
eSentire describes Professional as suitable for teams without a SOC or the headcount to build one. The listed packages are for organizations with 10 to 250 users; larger or unusual deployments should contact sales.