CloudWaitress
8.7#4 in restaurant online ordering softwareFrom $39 a monthFree planAndroidiOSWebAPI
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| Fact | CloudWaitress | Flipdish |
|---|---|---|
| API | The product exposes a REST API using JSON, authenticated with API keys and limited to 60 requests per 60 seconds. | Flipdish says its open API can integrate any aspect of a business with its online ordering platform. |
| Branded mobile app | Yes | Yes |
| Company origin | The company says founder Christopher Timm began building the system for his family's restaurant in New Zealand in 2012. | Flipdish began as a family business. |
| Delivery orders | Yes | Yes |
| Founded | LinkedIn lists CloudWaitress as founded in 2016. | 2015 |
| Free plan | Yes | No free plan is stated on the supplied pages. |
| Headquarters | LinkedIn lists the headquarters in Sydney, New South Wales, Australia. | Dublin, Ireland |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | Listed integrations include Captiva, CES Software, Clover, Epos Now, HioPOS, Lightspeed, Oracle Micros, Square, Toast, TouchBistro, Stuart, VROMO, Deliverect, UrbanPiper, and Zapier. |
| Mobile apps | CloudWaitress offers custom branded iOS and Android applications as an additional service. | Flipdish offers restaurant-branded iOS and Android apps with one-click reorder, loyalty, push notifications, Apple Pay and Google Pay, and order-status updates. |
| Ordering channels | website and app | It supports online, in-store, kiosk, and third-party orders from one screen. |
| Payments | Supported payment connections include Stripe, PayPal, POLi, CardConnect, Bambora APAC, PayGate, iPay88 and Bancontact. | The product supports integrated card payments, PCI compliance, Apple Pay and Google Pay, split tender, tipping, and payment reporting. |
| POS integration | Yes | Online ordering orders can be integrated directly into a POS system. |
CloudWaitress suits restaurants that want to accept pickup, delivery, dine-in, and reservation requests online. It may also fit businesses seeking a custom-domain ordering site and a REST API for custom integrations.
Flipdish suits independent restaurants, franchises and chains that need online ordering alongside POS and restaurant operations tools. Multi-location operators can use centralized menus and reporting across sites.