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Clinic Directory vs symplr Directory

What both publish

FactClinic Directorysymplr Directory
ComplianceThe service says it handles information under PIPEDA and Alberta and British Columbia private-sector privacy laws.The product supports CMS, NCQA, HIPAA, and No Surprises Act requirements, including compliance tracking, documentation, and audit readiness.
HeadquartersThe support page describes the team as small and based in Alberta.Houston, Texas, United States
IntegrationsThe privacy policy lists Supabase, Render, Vercel, Google, OpenAI, Stripe, and Sentry among its service providers.It integrates with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems.
PurposeClinic Directory helps people find health clinics across Canada and routes referrals to selected or matched independent clinics.symplr Directory centralizes and governs provider data to improve directory accuracy, support compliance, and reduce manual backlogs.
SecurityThe privacy policy states that databases use encryption at rest, connections use HTTPS, and the public frontend is isolated from the backend routing engine.symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for symplr solutions.
SupportSupport is email-based, with a stated target of replying within one business day and no phone, overnight or weekend coverage.symplr provides a customer support link and directs current customers seeking help or reporting an issue to customer support.

Clinic Directory plans

  • FreeFree
  • EssentialsC$29 a month
  • FeaturedC$99 a month
  • SpotlightC$299 a month
  • EnterprisePriced on request

symplr Directory plans

  • symplr DirectoryPriced on request

Pick Clinic Directory if…

It suits people comparing clinics or practitioners in Canada, and clinic owners who want to manage a directory profile. It is not a substitute for medical advice or appointment booking.

Pick symplr Directory if…

symplr Directory is designed for health plans, healthcare providers, and health systems managing complex provider networks. It suits organizations that need centralized data management alongside compliance and directory workflows.

Charts they share