
Clinic Directory
7.3#2 in healthcare provider directoriesFrom C$29 a monthFree planWeb
Visit

| Fact | Clinic Directory | symplr Directory |
|---|---|---|
| Compliance | The service says it handles information under PIPEDA and Alberta and British Columbia private-sector privacy laws. | The product supports CMS, NCQA, HIPAA, and No Surprises Act requirements, including compliance tracking, documentation, and audit readiness. |
| Headquarters | The support page describes the team as small and based in Alberta. | Houston, Texas, United States |
| Integrations | The privacy policy lists Supabase, Render, Vercel, Google, OpenAI, Stripe, and Sentry among its service providers. | It integrates with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems. |
| Purpose | Clinic Directory helps people find health clinics across Canada and routes referrals to selected or matched independent clinics. | symplr Directory centralizes and governs provider data to improve directory accuracy, support compliance, and reduce manual backlogs. |
| Security | The privacy policy states that databases use encryption at rest, connections use HTTPS, and the public frontend is isolated from the backend routing engine. | symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for symplr solutions. |
| Support | Support is email-based, with a stated target of replying within one business day and no phone, overnight or weekend coverage. | symplr provides a customer support link and directs current customers seeking help or reporting an issue to customer support. |
It suits people comparing clinics or practitioners in Canada, and clinic owners who want to manage a directory profile. It is not a substitute for medical advice or appointment booking.
symplr Directory is designed for health plans, healthcare providers, and health systems managing complex provider networks. It suits organizations that need centralized data management alongside compliance and directory workflows.