Cision
6.6#2 in media monitoring softwareAndroidiOSWebAPI
VisitCision vs Muck Rack
What both publish
| Fact | Cision | Muck Rack |
|---|---|---|
| Alert channels | mobile,email,Slack,Microsoft Teams | email,Slack |
| API | The CisionOne REST API provides mention lists, aggregated Mention Stream data, and account Mention Stream lists, with JSON and CSV output. | The Muck Rack API programmatically provides article, broadcast, and media intelligence data and is available for Premier customers. |
| Audience | Cision describes CisionOne as purpose-built for PR and communications teams. | Muck Rack says its PR platform serves teams from enterprise brands and global agencies to emerging businesses, boutique agencies, single practitioners, and freelancers; journalists have free tools. |
| Founded | 1876 | 2009 |
| Integrations | CisionOne can send live mention notifications through Slack or Microsoft Teams and offers API and Google Analytics integrations. | The maker's integrations help collection lists email integration and Slack integration; pricing also lists alerts via email and Slack and Google Analytics integration. |
| News monitoring | Yes | Yes |
| Purpose | CisionOne is an all-in-one media intelligence platform for PR and communications teams. | Muck Rack describes itself as an AI communications platform that helps organizations see what is happening, understand why it matters, and act with confidence. |
| Reporting | CisionOne supports branded reports and dashboards and exports including PDF, HTML, CSV, and Excel formats. | Reporting tools generate shareable reports and dashboards with measures including reach, sentiment, and share of voice. |
| Security | Cision says its data centers have completed a SOC 2 Type II audit and that it follows the NIST Cybersecurity Framework. | Muck Rack states that it is SOC 2 certified and describes access controls, encryption, monitoring, incident response, continuous testing, independent audits, and third-party assessments. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),YouTube,Reddit,Bluesky | X,Facebook,Instagram,YouTube,TikTok,LinkedIn |
| Support | CisionOne users can use in-product chat for guidance or specialist support, and Cision provides interactive webinars, group training, and downloadable guides. | The pricing page lists self-led onboarding and pooled customer success for Starter, with instructor-led onboarding and named customer success for Standard and Premier. |
Cision plans
- CisionOne SuitePriced on request
- Journalist OutreachPriced on request
- Media MonitoringPriced on request
- Media Monitoring + SocialPriced on request
Muck Rack plans
- StarterPriced on request
- StandardPriced on request
- PremierPriced on request
Pick Cision if…
You want what its maker publishes above — check its page for the details.
Pick Muck Rack if…
Muck Rack suits PR teams, agencies, practitioners, freelancers, and organizations that need media contacts, monitoring, pitching, and reporting together. It also fits teams tracking social, news, podcast, and large-language-model visibility.