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Cincom Eloquence vs Doxee Platform

What both publish

FactCincom EloquenceDoxee Platform
AudienceCincom describes Eloquence as designed for regulated industries, particularly insurance, financial services, and banking.Doxee says the platform is built for banking, insurance, utilities, telecommunications and public administration.
ComplianceCincom lists support for compliance requirements and standards in the US and EU, including HIPAA, GDPR, PDF/UA, ADA, and EAA.Doxee describes the platform as EU-hosted and EU-sovereign, with GDPR, eIDAS, PDF/UA, WCAG and ISO embedded.
DeploymentCincom lists cloud, hybrid, and on-premise deployment options for Eloquence.Deployment options include SaaS, private cloud, on-premises and hybrid; the maker also describes optional fully managed services.
Founded1968Paolo Cavicchioli and Sergio Muratori Casali founded Ebilling S.p.A. in 2001 in Modena, Italy; it became Doxee S.p.A. in 2012.
HeadquartersCincinnati, Ohio, USADoxee lists its headquarters as Modena, Italy.
IntegrationsCincom says Eloquence can integrate with existing systems, including IBM iSeries, Duck Creek, Guidewire, and home-grown CRMs.The platform integrates with Salesforce, SAP and Microsoft Dynamics 365 through vendor-certified marketplace apps, pre-built connectors and APIs.
Intended customersCincom positions Eloquence for regulated insurance and financial services organizations and their communications, compliance, operations, and IT teams.Doxee says the platform is built for banking, insurance, utilities, telecommunications and public administration.
PurposeCincom Eloquence is a customer communication management solution for designing, deploying, delivering, and managing documents.Doxee Platform unifies customer communication management, customer experience management, interactive experience management and digital trust services.
SecurityCincom says Eloquence encrypts member data in transit and at rest and uses access controls to limit document access to authorized teams.Doxee states that its information security management system is certified to ISO/IEC 27001 and that Doxee S.p.A. also holds ISO/IEC 27017 and 27018 certifications.
SupportCincom says it provides dedicated implementation and post-deployment support.Doxee offers an optional managed services layer that can handle monitoring, patching and 24/7 management.

Cincom Eloquence plans

  • Cincom EloquencePriced on request

Doxee Platform plans

  • Doxee PlatformPriced on request

Pick Cincom Eloquence if…

Eloquence is intended for regulated insurance, financial services, and banking organizations. It may suit communications, compliance, operations, and IT teams managing customer documents and workflows.

Pick Doxee Platform if…

It suits enterprises in banking, insurance, utilities, telecommunications and public administration that need communication, customer experience and digital trust capabilities. Organizations can choose among SaaS, private cloud, on-premise and hybrid deployment.

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