
CiC Employee Assistance Programme
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| Fact | CiC Employee Assistance Programme | Health Assured Wisdom Wellbeing |
|---|---|---|
| Counselling | Employees who call get direct access to a qualified counsellor, with up to six structured sessions available where appropriate. | Counselling is available by phone, live chat, email, or in person through a global network of more than 2,500 counsellors, trainers, and critical incident responders. |
| Headquarters | London, England | The company lists its registered office at The Peninsula, Victoria Place, Manchester, M4 4FB, United Kingdom. |
| Security | CiC says it is certified to ISO 27001 and Cyber Essentials Plus, and that staff complete data security training. | The company says app data is encrypted, stored on UK servers, and protected with single sign-on, multi-factor authentication, and biometric authentication. |
The programme suits employers seeking confidential counselling and practical wellbeing support for employees. It also offers a separate confidential guidance channel for managers.
It is intended for employers across public, private, and nonprofit sectors, and for employees and their families. The service also lists associations and student assistance programmes among its audiences.