Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs WazVox
What both publish
| Fact | Chatwoot | WazVox |
|---|---|---|
| Developer API | The API supports custom integrations and tailored support solutions. | The REST API supports text, template, media, contacts, and calls, with bearer API keys and idempotency keys on writes. |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | WazVox provides WhatsApp Business messaging through Meta’s official Cloud API for developers, platforms, and AI agents. |
| Security | Chatwoot states that it is SOC 2 Type II certified, GDPR compliant, and encrypts data at rest and in transit with AES-256 using AWS KMS hardware security modules. | The maker states that access tokens are encrypted at rest, workspaces have strict per-tenant isolation, and webhooks are signed. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
WazVox plans
- WazVox$3,049 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick WazVox if…
WazVox suits agencies, platforms, developers, and AI-agent builders needing WhatsApp Business messaging through web or API tools. It is also aimed at teams using shared inboxes, templates, campaigns, and automations.