CharityEngine
7.5#8 in nonprofit fundraising softwareFrom $450 a monthAndroidiOSWebAPI
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| Fact | CharityEngine | GiveSmart |
|---|---|---|
| Company size | LinkedIn lists CharityEngine as a privately held software-development company with 11–50 employees. | LinkedIn lists the predecessor Gesture/GiveSmart organization as privately held with 51–200 employees. |
| Founded | LinkedIn states that CharityEngine was founded in 1999. | LinkedIn lists the Gesture organization, now GiveSmart, as founded in 2011. |
| Fundraising tools | The platform lists donation forms, email workflows, events, segmentation, direct mail, reporting, and custom dashboards. | The platform includes online fundraising, recurring giving, peer-to-peer campaigns, text-to-donate, auctions, and ticketing. |
| Headquarters | Sarasota, Florida, United States | Momentive Software lists its headquarters at 360 Central Ave, Suite 1120, St. Petersburg, Florida 33701. |
| Integrations | The vendor documents Zapier connectivity to more than 7,000 apps, including QuickBooks, Mailchimp and Eventbrite. | Officially listed connections include Salesforce, Google Analytics, YouTube and Vimeo, plus report exporting. |
| Payment processing | CharityEngine processes payments in-house and supports ACH, credit cards, Apple Pay, Google Pay and DAF donations. | Credit-card processing is integrated into event and campaign checkout, and organizations can let donors cover transaction fees. |
| Praise: support | G2 and GetApp reviewers repeatedly praise responsive, personalized implementation and customer support. | TrustRadius reviewers gave usability and support scores of 10 and praised access to real people, articles and videos. |
| Rating on G2 | 4.3 out of 5 from 61 reviews | 4.5 out of 5 from 158 reviews. |
| Rating on GetApp | 4.2 out of 5 from 33 reviews | 4.5 out of 5 from 211 reviews. |
| Security | CharityEngine states that it is Level 1 PCI-certified and SOC 2 Type 2-certified. | GiveSmart states that its system is PCI and SOC 2 compliant and describes controls including encryption, restricted access, vulnerability testing, and independent audits. |
| Support | The FAQ says plans include the support team, training library, and community resources, while the company guide describes standard support with an eight-business-hour response target. | GiveSmart advertises 24-hour, seven-day support by chat and email, with live agents reachable from the product Help button. |
CharityEngine suits organizations looking to manage fundraising, donor engagement, events, or membership through one platform. Its distinct offerings address needs such as monthly giving, volunteer coordination, and digital campaigns.
GiveSmart suits nonprofits, schools, and associations running fundraising campaigns, auctions, ticketed events, or virtual and hybrid fundraisers. It may fit organizations seeking donor management and campaign reporting alongside fundraising tools.