Certinia Customer Success Cloud
5.6#18 in customer success softwareWebAPI
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| Fact | Certinia Customer Success Cloud | Startdeliver |
|---|---|---|
| Headquarters | Austin, Texas, USA | Stockholm, Sweden |
| Integrations | Certinia says Customer Success Cloud unifies sales, success, services, and support on a single Salesforce platform. | Listed integrations include HubSpot, Salesforce, Pipedrive, Stripe, Chargebee, Intercom, Zendesk, Jira, Mixpanel, Slack, Gmail, Microsoft 365, and Zoom, with custom integrations available through its API. |
| Support | Support options include 24/7 digital self-service, peer support, and expert-assisted support. | The terms list [email protected] as a support contact. |
No prices published.
It is intended for customer success teams managing lifecycle planning, execution, retention, growth, and value realization. Teams already using Salesforce may find its native platform design relevant.
Startdeliver suits customer success teams that want to prioritize accounts, coordinate success plans with customers, and automate onboarding or renewal work. GIGA is listed for up to 1,000 customers, while TERA includes unlimited customers.