Certinia Customer Success Cloud
5.6#18 in customer success softwareWebAPI
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| Fact | Certinia Customer Success Cloud | EverAfter |
|---|---|---|
| Founded | 2009 | TechCrunch reports that Noa Danon and Tal Shemesh founded EverAfter in 2020 in Tel Aviv. |
| Headquarters | Austin, Texas, USA | EverAfter’s CCPA notice lists its mailing address as Yigal Alon 82, Tel Aviv, Israel. |
| Integrations | Certinia says Customer Success Cloud unifies sales, success, services, and support on a single Salesforce platform. | Supports Salesforce and HubSpot native integrations. |
| Security | Certinia describes an Information Security Program covering security, availability, and application processing integrity, and provides access to security reports including SOC 3. | Platform states SOC 2 and GDPR compliance with role-based access and audit logs. |
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It is intended for customer success teams managing lifecycle planning, execution, retention, growth, and value realization. Teams already using Salesforce may find its native platform design relevant.
EverAfter suits teams that want a branded customer space for onboarding, adoption, renewals, or training. Its free plan is aimed at teams serving up to 20 customers.