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Census CRM vs FrontDesk

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FrontDesk

7.4#4 in healthcare crm softwareFrom $299 a month
Free planWebAPI
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What both publish

FactCensus CRMFrontDesk
IntegrationsOfficially listed integrations include CallRail, CTM, Twilio, Google Ads, Meta Ads, WordPress, Wix, Squarespace, Webflow, Kipu, and Sunwave.The integrations directory lists 90 connected tools, including Dentrix, Open Dental, athenahealth, and Google Calendar, and says 83 support full two-way sync.
PurposeCensus CRM is a CRM built for addiction treatment and behavioral health admissions teams.FrontDesk offers healthcare practices a website on their own domain, with practice-specific content and online booking on every page.
SecurityData is encrypted at rest and in transit, with audit logging, session timeout, reauthentication, and five role-based access levels.FrontDesk states that it is HIPAA compliant and SOC 2 Type II certified, with TLS 1.3 encryption in transit and AES-256 encryption at rest.
SupportOnboarding includes team training, documentation, video walkthroughs, and ongoing support.The contact page lists email support at [email protected] and a stated response time of 24–48 hours.

Census CRM plans

  • Business Development LicensePriced on request
  • Coordinator LicensePriced on request
  • Alumni LicensePriced on request

FrontDesk plans

  • FreeFree
  • Free planFree
  • Pro$299 a month
  • Elite$599 a month
  • EnterprisePriced on request

Pick Census CRM if…

Census CRM is designed for behavioral-health admissions, marketing, business-development, owner-operator, and alumni teams. It may suit organizations that need admissions workflows and facility placement support.

Pick FrontDesk if…

FrontDesk suits healthcare practices looking for a practice-specific website with online booking. Its listed templates cover several specialties, from dental and veterinary care to therapy and home care.

Charts they share