Caspian
7.3#14 in insurance crm softwareFrom $49 a monthFree planWebAPI
VisitCaspian vs Zoho CRM
What both publish
| Fact | Caspian | Zoho CRM |
|---|---|---|
| Headquarters | Tampa, Florida, United States | Chennai, India |
| Integrations | Professional pricing says it includes premium integrations, while the public pricing page does not name the individual services. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Security | The privacy policy says Caspian uses encryption, access controls, security testing, and regular backups as technical, administrative, and physical safeguards. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | The platform advertises 24/7 support, with Basic offering basic support and higher plans offering priority support. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Caspian plans
- StarterFree
- Basic$49 a month
- Professional$149 a month
- Team/Enterprise$1,499 a month
Zoho CRM plans
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- FreeFree
- Standard$14 a month
Pick Caspian if…
Caspian suits independent insurance agents, agencies and call centers seeking insurance-specific customer workflows and reporting. Agency leaders may also find its team dashboards and agent management tools relevant.
Pick Zoho CRM if…
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.