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CaseDesk vs SurePoint CRM

CaseDesk

7.5#3 in client intake softwareFrom $29 a month
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What both publish

FactCaseDeskSurePoint CRM
PurposeCaseDesk combines lead capture, smart routing, follow-up playbooks and pipeline analytics for law firms.SurePoint CRM is a relationship management and business development tool designed for law firms.
SecurityThe product offers granular permissions, audit logs and data masking; Enterprise adds SSO, data residency and private deployment.SurePoint lists MFA, SSO, role-based access controls, audit logging, and encryption in transit and at rest among its security controls.
SupportPhotra lists support by email at [email protected], Monday–Friday, 9:00–18:00.SurePoint directs CRM (ContactEase) users to its Help Center for support resources and contact information.

CaseDesk plans

  • Solo$29 a month
  • Team$129 a month
  • EnterprisePriced on request

SurePoint CRM plans

No prices published.

Pick CaseDesk if…

CaseDesk is aimed at solo practitioners, growing teams, and small-to-mid or larger multi-office firms. Its lead routing and analytics can also suit firms handling high volumes of inquiries.

Pick SurePoint CRM if…

It suits law firms seeking a shared contact database tied to business development and marketing activity. Attorneys who want mobile contact access and Outlook integration may find its listed tools relevant.

Charts they share