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CaseDesk vs Onvoy

CaseDesk

7.5#3 in client intake softwareFrom $29 a month
AndroidiOSWebAPI
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Onvoy logo

Onvoy

7.2#8 in client intake softwareFrom $29 a month
Free planWebAPI
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What both publish

FactCaseDeskOnvoy
AnalyticsPipeline analytics include a conversion funnel, cost-per-lead and ROI by channel, attorney and team dashboards, and one-click exports.Progress views show completed, stuck and overdue clients and where flows lose people.
IntegrationsSupported connections named by Photra include website forms, Google and Meta ads, live chat and popular CRMs.Official pages name Stripe, Claude, ChatGPT, OAuth and MCP as connected services or connectors.
PurposeCaseDesk combines lead capture, smart routing, follow-up playbooks and pipeline analytics for law firms.Onvoy combines intake questions, file uploads, e-signatures, and deposit payment in one branded client-onboarding flow.
SecurityThe product offers granular permissions, audit logs and data masking; Enterprise adds SSO, data residency and private deployment.Onvoy states that it uses encryption in transit, access controls, secure password hashing, and reputable infrastructure providers.
Security controlsPhotra lists granular permissions, audit logs and data masking, with Enterprise adding SSO, data residency and private deployment.The DPA states that Onvoy uses TLS encryption, encryption at rest where supported, access controls, strong password hashing, logical data separation, logging and monitoring.
SupportPhotra lists support by email at [email protected], Monday–Friday, 9:00–18:00.Support is offered through the [email protected] address on a commercially reasonable basis.

CaseDesk plans

  • Solo$29 a month
  • Team$129 a month
  • EnterprisePriced on request

Onvoy plans

  • FreeFree
  • Starter$29 a month
  • Pro$79 a month

Pick CaseDesk if…

CaseDesk is aimed at solo practitioners, growing teams, and small-to-mid or larger multi-office firms. Its lead routing and analytics can also suit firms handling high volumes of inquiries.

Pick Onvoy if…

Onvoy suits freelancers and small agencies that want a branded onboarding flow for collecting client details, files, signatures, and payments. Its plans also address growing freelancers and multi-seat agency teams.

Charts they share