Cardina
6.7#11 in video customer support softwareFrom $69 a monthFree planWeb
VisitCardina vs ScreenMeet Remote Support
ScreenMeet Remote Support
7.8#2 in screen sharing softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Cardina | ScreenMeet Remote Support |
|---|---|---|
| Compliance | Cardina says it is SOC 2 Type II audited annually and complies with GDPR and CCPA; it also says it is HIPAA compliant and can execute a standard BAA for qualifying customers. | The company states SOC 2 Type 2 and ISO 27001 certification plus GDPR compliance and EU-US Data Privacy Framework adherence. |
| Headquarters | New York, New York, USA | United States |
| Integrations | Cardina lists integrations with Intercom, Zendesk, Salesforce, Sentry, and Slack. | Native one-click integrations are offered for ServiceNow, Salesforce Service Cloud and Tanium. |
Cardina plans
- FreeFree
- Pro$69 a month
- Extra Replay sessions add-on$89 a month
- EnterprisePriced on request
ScreenMeet Remote Support plans
- Remote Support—
- Contact Center Access$49 a month
- Contact Center Access/Remote$79 a month
- IT Help Desk/Virtual Tech Bar$99 a month
- Remote SupportPriced on request
Pick Cardina if…
It suits support and sales teams that need to guide customers on-screen or assist with permission-based remote interaction. Teams needing replay, audit visibility, and listed privacy controls may also find its features relevant.
Pick ScreenMeet Remote Support if…
The product is aimed at IT leaders, platform owners, SecOps teams, and support agents who troubleshoot devices within ServiceNow, Salesforce, or Tanium workflows. It may suit teams needing unattended support and session documentation.