
CallRail
7.8#1 in inbound call tracking softwareFrom $50 a monthAndroidiOSWebAPI
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| Fact | CallRail | WildJar |
|---|---|---|
| API | API access is included in all plans, with additional monthly charges for usage above 1,500 API calls. | The integrations page says customers can use WildJar's API to configure their own webhooks and integrations. |
| Call tracking | The service supplies tracking numbers, dynamic attribution, call recording, routing, transcription and analysis. | Dynamic Number Insertion helps identify how a lead called, and multi-channel attribution traces the path from first click to last click. |
| Founded | 2011 | 2016 |
| Headquarters | Atlanta, Georgia, United States | Sydney, Australia |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | The listed integrations include Salesforce, Google Analytics, Microsoft, Facebook, Google Ads, Pipedrive, HubSpot, Zapier, and webhooks. |
| Product | CallRail connects campaigns, conversations, and customers, tracking calls, texts, and forms with attribution. | WildJar attributes inbound phone leads to their sources so businesses can optimise campaigns and make marketing decisions. |
| Security | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. | WildJar says its information security program follows SOC 2 framework criteria and that it performs penetration testing at least annually. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | The Mammoth plan includes a dedicated account manager, SLA, and priority support; WildJar also links to an online support knowledge base. |
CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.
WildJar suits agencies, enterprises, and auto dealers seeking to connect phone leads with marketing sources. Its call reporting and handling tools also address marketing, sales, and customer experience use cases.