CallRail
7.8#1 in inbound call tracking softwareFrom $50 a monthAndroidiOSWebAPI
VisitCallRail vs WhatConverts
WhatConverts
6.4#8 in sales call tracking softwareFrom $30 a monthWebAPI
VisitWhat both publish
| Fact | CallRail | WhatConverts |
|---|---|---|
| API | API access is included in all plans, with additional monthly charges for usage above 1,500 API calls. | The API provides access to account data and supports account, profile, lead, and recording resources; API keys are limited to 10,000 requests per day. |
| Call tracking | The service supplies tracking numbers, dynamic attribution, call recording, routing, transcription and analysis. | Call tracking includes phone calls and text messages, instant tracking numbers, dynamic number insertion, recordings, transcripts, and location data. |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | WhatConverts says it offers over 1,000 integrations, including Google Ads, Bing Ads, Google Analytics, Calendly, and Pipedrive. |
| Security | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. | WhatConverts says it completes an annual SOC 2 Type II audit and encrypts databases at rest and data in transit using TLS. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | The company says its team helps customers customize the product for their business, and the site advertises dedicated support. |
CallRail plans
- Lead Tracking$50 a month
- AI Voice Assistant$95 a month
- Lead Tracking Complete$95 a month
- Voice Assist$95 a month
- Lead Conversion$150 a month
- Lead Conversion Complete$195 a month
WhatConverts plans
- Call Tracking$30 a month
- Plus$500 a month
- Pro$800 a month
- Elite$1,250 a month
Pick CallRail if…
CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.
Pick WhatConverts if…
You want what its maker publishes above — check its page for the details.