CallRail
7.8#1 in inbound call tracking softwareFrom $50 a monthAndroidiOSWebAPI
VisitCallRail vs Phonexa
What both publish
| Fact | CallRail | Phonexa |
|---|---|---|
| Founded | 2011 | 2016 |
| Headquarters | Atlanta, Georgia, United States | Glendale, California, United States |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | The maker lists integrations including Salesforce, HubSpot, Google Ads, Google Analytics, Five9, VICIdial, SendGrid, Twilio, Stripe, Tipalti, and fraud prevention services. |
| Intended customers | CallRail says its products grew from a focus on helping small and medium-sized businesses thrive. | Phonexa describes its target use in insurance, finance, home services, solar, and other high-volume, compliance-heavy industries running large-scale pay-per-call campaigns. |
| Security | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. | Phonexa states that it is SOC 2 Type II certified and encrypts personally identifiable information in transit and at rest using 256-bit SSL encryption. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | Pricing page materials describe a dedicated managed services contact, proactive monitoring, performance insights, documentation, SLA-driven support, and up to four training sessions per month. |
CallRail plans
- Lead Tracking$50 a month
- AI Voice Assistant$95 a month
- Lead Tracking Complete$95 a month
- Voice Assist$95 a month
- Lead Conversion$150 a month
- Lead Conversion Complete$195 a month
Phonexa plans
- Custom quotePriced on request
Pick CallRail if…
CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.
Pick Phonexa if…
Phonexa suits organizations in insurance, finance, home services, solar, and other high-volume, compliance-heavy industries running large-scale pay-per-call campaigns. Its range of call and lead tools may fit teams managing several marketing channels.