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CallRail vs Infinity

CallRail logo

CallRail

7.8#1 in inbound call tracking softwareFrom $50 a month
AndroidiOSWebAPI
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Infinity logo

Infinity

6.1#14 in sales call tracking software$249 usage-based
WebAPI
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What both publish

FactCallRailInfinity
APIAPI access is included in all plans, with additional monthly charges for usage above 1,500 API calls.Infinity provides an open REST API for call, conversation, outcome, and revenue data.
Founded20112011
HeadquartersAtlanta, Georgia, United StatesMilton Keynes, Buckinghamshire, United Kingdom
IntegrationsCallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint.Infinity supports more than 45 native integrations across advertising, analytics, business intelligence, CRM, conversion optimization, affiliate marketing, and tag management.
SecurityCallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials.Infinity says it holds ISO 27001 certification for information security.
SupportThe help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting.The pricing page lists 24/7 support for Essentials and Pro, and VIP Support for Enterprise.

CallRail plans

  • Lead Tracking$50 a month
  • AI Voice Assistant$95 a month
  • Lead Tracking Complete$95 a month
  • Voice Assist$95 a month
  • Lead Conversion$150 a month
  • Lead Conversion Complete$195 a month

Infinity plans

  • Essentials$249 a month
  • Pro$349 a month
  • EnterprisePriced on request

Pick CallRail if…

CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.

Pick Infinity if…

You want what its maker publishes above — check its page for the details.

Charts they share