CallRail
7.7#2 in call tracking softwareFrom $50 a monthAndroidiOSWebAPI
VisitCallRail vs Dialics
What both publish
| Fact | CallRail | Dialics |
|---|---|---|
| API | API access is included in all plans, with additional monthly charges for usage above 1,500 API calls. | The terms describe Dialics as including APIs, and the maker links to API documentation for integrating Dialics with corporate services. |
| Call attribution | Call Tracking attributes calls and texts to marketing campaigns and provides lead journey insights. | It assigns unique phone numbers to campaigns and reports call data at keyword, source, and visitor levels. |
| Founded | 2011 | 2018 |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | Google Ads is listed as an integration, while Bing Ads and Facebook Ads are marked upcoming. |
| Product | CallRail connects campaigns, conversations, and customers, tracking calls, texts, and forms with attribution. | Dialics is an online call tracking and analytics platform for measuring campaign performance and marketing decisions. |
| Security | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. | The privacy policy says the company limits access to personal data and uses antivirus software, a web application firewall, and traffic filtering, while noting it cannot guarantee full protection. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | The about page says technical support is available 24/7 and assistance is offered by live chat, email, or phone. |
CallRail plans
- Lead Tracking$50 a month
- Lead Tracking Complete$95 a month
- AI Voice Assistant$95 a month
- Voice Assist$95 a month
- Lead Conversion$150 a month
- Lead Conversion Complete$195 a month
Dialics plans
- Auto SMS repliesFree
- Auto record callsFree
- Transcription$0.02, paid once
- Minute Local$0.05, paid once
- Minute Toll-free$0.06, paid once
- Rent Local$1 a month
Pick CallRail if…
CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.
Pick Dialics if…
Dialics suits marketing teams and businesses that want to connect calls with campaign sources, keywords, and landing pages. Its routing and buyer-vendor tracking features also fit call centers and pay-per-call campaigns.