CallRail
7.8#1 in inbound call tracking softwareFrom $50 a monthAndroidiOSWebAPI
VisitCallRail vs CallSource CallTrack
CallSource CallTrack
5.4#18 in inbound call tracking softwareWeb
VisitWhat both publish
| Fact | CallRail | CallSource CallTrack |
|---|---|---|
| Call attribution | Call Tracking attributes calls and texts to marketing campaigns and provides lead journey insights. | Tracking numbers identify which advertising sources generate phone traffic, capture caller phone numbers, and record calls. |
| Founded | 2011 | 1992 |
| Headquarters | Atlanta, Georgia, United States | Calabasas Hills, California, United States |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | Named integration partners include eLead1One, VinSolutions, DealerSocket, VistaDash, MarketSharp, LeadPerfection, 3CX, 8x8, Clarity, Five9, and VOIPTools; CallSource also describes ADF XML, FTP, or XML integration options. |
| Security | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. | CallSource says its network is firewall protected, database content and call recordings are encrypted, and reporting access is password protected. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | The company lists [email protected] and 800-500-4433 as support contacts. |
CallRail plans
- Lead Tracking$50 a month
- AI Voice Assistant$95 a month
- Lead Tracking Complete$95 a month
- Voice Assist$95 a month
- Lead Conversion$150 a month
- Lead Conversion Complete$195 a month
CallSource CallTrack plans
- CallTrackPriced on request
Pick CallRail if…
CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.
Pick CallSource CallTrack if…
CallTrack suits businesses in the United States and Canada that want to connect advertising with incoming calls, including automotive and home services businesses. It may also fit teams that use call recordings and reporting to review call handling.