
CallMeter
6.4#7 in voip monitoring softwareWebAPISelf-hosted
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| Fact | CallMeter | Obkio |
|---|---|---|
| Security | The privacy policy states that CallMeter uses TLS 1.3 encryption in transit, AES-256 encryption at rest, application-level encryption for sensitive credentials, access controls and regular security assessments. | Obkio states that data is encrypted at rest and in transit, infrastructure runs on AWS in Northern Virginia across multiple availability zones, and agents update automatically. |
| Support | General support is available at [email protected], with sales contact available for formal SLA agreements. | Online documentation is available 24/7, while live chat and email support are listed for weekdays from 9am to 5pm EST. |
CallMeter suits telecom and network teams, SRE and NOC staff, DevOps teams, MSPs, procurement teams, and telecom managers evaluating or monitoring voice infrastructure. User-owned workers may suit teams whose SIP infrastructure is private.
Obkio suits teams monitoring performance across multiple network locations, including small businesses, multisite organizations, MSPs, remote users, nonprofits, and educational institutions. The free plan is limited to two software agents.