
CallMeter
6.4#7 in voip monitoring softwareWebAPISelf-hosted
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| Fact | CallMeter | Exoprise |
|---|---|---|
| Compliance | CallMeter states that it processes personal data in accordance with the GDPR and CCPA/CPRA. | Exoprise announced that it completed a SOC 2 Type II audit in January 2024. |
| Security | The privacy policy states that CallMeter uses TLS 1.3 encryption in transit, AES-256 encryption at rest, application-level encryption for sensitive credentials, access controls and regular security assessments. | The Exoprise security overview says API access uses SSL and is disabled by default, and describes support for SAML and role-based administration. |
| Support | General support is available at [email protected], with sales contact available for formal SLA agreements. | All plans include unlimited online support, with enterprise options such as custom workshops and training. |
CallMeter suits telecom and network teams, SRE and NOC staff, DevOps teams, MSPs, procurement teams, and telecom managers evaluating or monitoring voice infrastructure. User-owned workers may suit teams whose SIP infrastructure is private.
Exoprise suits organizations that need to monitor employee experience across SaaS applications, networks, and endpoints. Its synthetic monitoring, diagnostics, and integrations may fit teams that already use tools such as Splunk, Power BI, or ServiceNow.