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Call Tracker vs CallRail

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CallRail

7.8#1 in inbound call tracking softwareFrom $50 a month
AndroidiOSWebAPI
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What both publish

FactCall TrackerCallRail
APIThe API is read-only for call metrics, and webhooks provide real-time updates.API access is included in all plans, with additional monthly charges for usage above 1,500 API calls.
IntegrationsThe integrations page lists Facebook Offline Events, Google Ads, Google Analytics, Nomorobo, API and webhooks, WordPress, and Zapier.CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint.
SecurityThe privacy policy says personal information is stored behind secured networks with limited access, sensitive credit information is encrypted via SSL, and transactions are processed by a gateway provider rather than stored or processed on its servers.CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials.
SupportThe site lists support by email at [email protected] and links to help documentation.The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting.

Call Tracker plans

  • Starter$37 a month
  • Pro$87 a month
  • Agency$147 a month

CallRail plans

  • Lead Tracking$50 a month
  • AI Voice Assistant$95 a month
  • Lead Tracking Complete$95 a month
  • Voice Assist$95 a month
  • Lead Conversion$150 a month
  • Lead Conversion Complete$195 a month

Pick Call Tracker if…

Call Tracker suits businesses that want to connect calls with campaigns, keywords, or PPC clicks. Its agency tools and branded client dashboards may suit agencies handling tracking for multiple clients.

Pick CallRail if…

CallRail suits businesses looking to connect marketing activity with calls, texts and forms. Its mobile app is relevant to users in the United States and Canada who need call and message access on mobile.

Charts they share