Bruin for Customer Success
8.2#1 in data transformation tools$0.01 usage-basedFree planWebAPIExtensionLinux
VisitBruin for Customer Success vs Matillion Transform
Matillion Transform
6.1#24 in data transformation toolsFree planFree planWebSelf-hosted
VisitWhat both publish
| Fact | Bruin for Customer Success | Matillion Transform |
|---|---|---|
| Integrations | Customer-success integrations named by Bruin include Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Stripe, Chargebee, Mixpanel, Amplitude and Pendo, with thousands more through APIs. | The product page lists Amazon S3, PostgreSQL, SAP, Salesforce, and Google Analytics among its pre-built connectors. |
| Intended users | The solution is aimed at customer success executives and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams. | Matillion describes Developer as for individuals, Teams for scaling businesses, and Scale for large organizations. |
| Purpose | Bruin for Customer Success helps teams use customer data to retain and grow accounts. | Matillion Transform is presented as a data transformation product for building pipelines and delivering data for AI and analytics. |
| Security | The company says it is ISO/IEC 27001:2022 certified and SOC 2 Type 2 attested, and lists AES-256 encryption at rest and in transit, SAML 2.0 and OAuth SSO, audit logs, IP whitelisting, and VPC peering support. | Matillion's Trust Center states that it undergoes an annual SOC 2 Type 2 external audit and is ISO 27001:2022 compliant. |
Bruin for Customer Success plans
- Bruin Cloud free tierFree
- Open SourceFree
- Team$0.01 a month
- ScalePriced on request
Matillion Transform plans
- DeveloperFree
- ScalePriced on request
- TeamsPriced on request
Pick Bruin for Customer Success if…
It suits customer success executives and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams who need account signals from multiple data sources. Deployment options include Bruin Cloud, a customer’s own VPC, or on-premises.
Pick Matillion Transform if…
Developer is described for individuals, Teams for scaling businesses, and Scale for large organizations. It may suit users building visual or code-based data pipelines and teams that need Git features or listed connectors.